For Our Physicians
Sutter Medical Center, Sacramento
May 29, 2014 - SMCS Takes 'MOMs' Approach by Combining Move Day and EHR Go-Live for May 2015
Within the next year, Sutter Medical Center, Sacramento has two significant premieres: the opening of our expanded midtown medical center campus and the go-live of our Electronic Health Record, or EHR.
Our plan for the past year has been to go live with EHR several months after we move into the expanded campus. The idea was that it would be too much to do if we were to debut them both on the same day.
However, we started thinking that these two major projects are like being pregnant with twins. Why would you give birth to one and then wait several months to birth the other? So the Administration Team began researching the possibility of delivering these twins on the same day. We called this our “MOMs Strategy.” Similar to our groundbreaking Mothers of Multiples program, our goal was to make sure that these twins come out perfectly, and that we do what’s best for our patients.
I am excited to announce that the new date for the EHR go-live AND the move into the expanded campus is May 2, 2015. Of course as always, this date will be dependent on the construction schedule. We have chosen Saturday as the best day for these dual events to give us the biggest opportunity to be prepared for the patient volume and elective cases that typically increase on Mondays.
Our decision follows a lengthy journey of research and discovery. Throughout the process, we looked at the pros and cons through the lens of patient and staff safety. We closely involved medical staff and nursing leadership, Senior Leadership Team, Administrative Team and our system EHR partners. During our explorations, we had discussions with several health systems throughout the nation and even in Singapore that opened their hospitals and launched their EHR systems at the same time. One of our many learnings is that opening a new hospital and implementing the EHR at separate times leads to significant staff and physician fatigue. To do either event by itself, we would need to reduce services, lower patient volumes, and reconcile medications and orders to be successful. By combining the two events, we will only do this only once. As we know in our daily experience in caring for patients, fewer handoffs lead to better patient safety.
After a vote from the Senior Leadership Team comprised of physician and nursing leaders and administrative team members, we determined the best thing to do was to move forward with our combined strategy. Our MOMs approach has also been reviewed and approved by the SMCS Medical Executive Committee and regional and system leadership.
We have 11 months to finish construction and prepare for the EHR go-live, and I have every confidence that we are up for the task and we will be successful. We have transition teams and EHR specialists who will ensure that everything goes smoothly and staff is prepared to unveil both debuts. Certainly, May 2, 2015 will be busy, but very exciting!
Currently, there is significant progress being made across our campus. Major construction on the Anderson Lucchetti Women’s and Children’s Center will be finished in August. This will give us significant time for training, feeling comfortable with the new environment, running drills, etc., as we wait for our sister facility, Ose Adams Medical Pavilion, to complete the new Sutter Heart and Vascular Center, the operating rooms, Emergency Department and Bone Marrow Transplant Unit. In addition to campus construction, EHR work teams are preparing to install the equipment and work stations we will need to go live with the EHR and training plans are underway to ensure staff and physicians are well prepared when we implement the EHR.
Expect to see a high level of activity around the campus as we approach the birth day of our "twins." This is an exciting time in the history of Sutter Medical Center and Sutter Health. We will be opening one of the most comprehensive, advanced medical centers in the nation in just 11 months, making our facilities on a par with our world-class staff. Thank you for everything you do to make our medical center one of the best around.
Carrie Owen Plietz, CEO